"While Consumer Reports has previously given Microsoft Surface products good reviews for lab performance measures like battery life, speed and display quality, it's now pulling its "recommended" rating from four Microsoft laptops due to reliability issues. Through surveys conducted on over 90,000 tablets and laptops that Consumer Reports subscribers purchased between 2014 and early 2017, the company estimates that 25 percent of Microsoft laptop and tablet owners will experience problems like freezing, unexpected shutdowns and unresponsive touch screens by the end of the second year of ownership.While Consumer Reports has previously given Microsoft Surface products good reviews for lab performance measures like battery life, speed and display quality, it's now pulling its "recommended" rating from four Microsoft laptops due to reliability issues. Through surveys conducted on over 90,000 tablets and laptops that Consumer Reports subscribers purchased between 2014 and early 2017, the company estimates that 25 percent of Microsoft laptop and tablet owners will experience problems like freezing, unexpected shutdowns and unresponsive touch screens by the end of the second year of ownership.
https://www.engadget.com/2017/08/10/consumer-reports-pulls-recommendation-surface-pcs/]
https://www.engadget.com/2017/08/10/consumer-reports-pulls-recommendation-surface-pcs/]
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